Terms and Conditions.
Effective Date: 9/4/2025
These Terms & Conditions (“Terms”) govern your use of the client portal and services provided by Boost Innovators LLC (“Company,” “we,” “our”). By accessing or using our platform, you agree to these Terms.
1. Account Access
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree not to share your account access with unauthorized users.
- We reserve the right to suspend or terminate accounts for misuse or violation of these Terms.
2. Acceptable Use
You agree not to:
- Use the platform for unlawful, abusive, or fraudulent activity.
- Interfere with system functionality or security.
- Attempt to gain unauthorized access to other accounts.
3. Services
Our platform provides access to marketing, communication, and CRM tools. Features may vary based on your subscription or service plan.
4. Payment & Billing
- Payment terms are governed by your service agreement with us.
- Non-payment may result in suspension or termination of services.
5. Intellectual Property
All content, software, and materials provided through the platform are owned by Boost Innovators LLC or licensed to us. You may not copy, distribute, or reverse-engineer them.
6. Limitation of Liability
We are not liable for:
- Any indirect, incidental, or consequential damages.
- Data loss, downtime, or third-party service interruptions. Our total liability shall not exceed the amount you paid for services in the last 12 months.
7. Termination
We may suspend or terminate your account at any time for violations of these Terms or failure to comply with payment obligations.
8. Governing Law
These Terms shall be governed by the laws of the state of Virginia, without regard to conflicts of law.
9. SMS Program & Messaging Terms
By providing your phone number and opting in, you agree to receive SMS (text) messages from Boost Innovators LLC related to your account, services, marketing updates, reminders, and notifications.
- Message frequency may vary based on your interaction with our services.
- Message and data rates may apply depending on your mobile carrier plan.
- Consent is not a condition of purchase.
10. Opt-Out Instructions
- You can opt out of SMS communications at any time by replying STOP to any message.
- After opting out, you will no longer receive SMS messages unless you opt back in.
11. Support & Help
- For assistance, reply HELP to any SMS message.
- You may also contact us at sales@scaleboost.co or call 202-918-4939.
12. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
13. Age Restriction
You must be at least 18 years old to use our services. By using this platform, you confirm that you are 18 years of age or older.
14. Changes to Terms
We may update these Terms at any time. Continued use of the platform after updates constitutes acceptance.
15. Contact Us
For questions regarding these Terms, contact us at:
Boost Innovators LLC
Email: sales@scaleboost.co
Phone: 202-918-4939